Dealing With A Business Crisis

“That mistake was avoidable.”

Is there a more horrifying realization when you’re dealing with a crisis?

Knowing you only had to do one small thing differently to be better prepared and avoid an issue is such a gut-wrenching feeling.

Dealing with a business crisis can involve a lot of resources to:

Assess the issue objectively

Maintain honesty and transparency on social media

Outline and execute a crisis management plan

Adapt, improvise and improve as you go

Mistakes or failures that lead to a crisis are far more likely to happen when you’re trying to do too much at once.

Have you ever dealt with a crisis that the right support could have prevented?